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Kuala Lumpur

    CRM technical architect - Kuala Lumpur, Malaysia - Techcom Solutions India Private Limited

    Techcom Solutions India Private Limited
    Techcom Solutions India Private Limited Kuala Lumpur, Malaysia

    1 week ago

    Default job background
    Full time Accounting / Finance
    Description

    Lead the design and architecture of end-to-end solutions on the D365 CE platform, considering business requirements, industry best practices, and future scalability.

    Collaborate with business stakeholders, functional consultants, and business analysts to gather and analyse business requirements, translating them into technical specifications and solution design documents.

    Develop integration strategies and design integration solutions between D365 CE and other systems within the organization's IT landscape, as well as with third-party applications and external data sources.

    Provide guidance and oversight to development teams in the customization and configuration of D365 CE to meet the specific business needs of the organization.

    Design the data model, entities, attributes, and relationships in D365 CE to ensure data integrity, consistency, and optimal performance.

    Define security models and access control strategies, ensuring that the implemented solution complies with relevant security and data privacy standards.

    Analyse and optimize the performance of D365 CE solutions, identifying bottlenecks and implementing improvements to enhance system efficiency.

    Act as a technical leader and mentor to the development team, providing guidance on best practices, coding standards, and solution architecture.

    Establish and enforce governance processes to ensure the quality, consistency, and compliance of D365 CE solutions across the organization.
    Communicate complex technical concepts to non-technical stakeholders effectively, facilitating discussions and decision-making related to the solution design.

    Keep abreast of the latest features, updates, and best practices related to D365 CE and ensure that the organization is leveraging the platform effectively.

    Strong understanding of Business process in Sales, Marketing , Customer Service, Field Service and Project Operations.
    Proficiency in Customising and Configuring D365 CE using PowerApps, Power Automate and Power Bi.
    Expertise in Data Migration Strategy, Data Modelling and data Integration
    Understanding on previous versions of Dynamics CRM
    Familiarity with D365 CE SDK, Development tools and Azure Services
    Should have vast experience on Intergration & configuring demos.
    Experience with integration tools and methods to connect D365 CE with other systems.
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