Merchant Risk Lead - Malaysia, Kuala Lumpur - Shopee

Description

Job Description:

• Lead and manage the end-to-end merchant onboarding process, including due diligence, risk assessment, and approval procedures.
• Develop and implement effective fraud prevention strategies and tools to detect and prevent fraudulent activities across merchant accounts.
• Conduct comprehensive risk assessments on new and existing merchants to evaluate their compliance with industry standards and regulatory guidelines.
• Monitor transactional data and patterns to identify potential fraudulent activities and take proactive measures to mitigate risks.
• Collaborate with internal teams, including Compliance, Legal, and Operations, to ensure alignment with risk management policies and procedures.
• Analyze industry trends and emerging threats to continuously enhance fraud prevention strategies and stay ahead of evolving risks.
• Provide leadership and guidance to the Merchant Risk team, fostering a culture of accountability, integrity, and continuous improvement.
• Prepare and present reports, metrics, and insights related to merchant risk management to senior management and stakeholders.

Requirements:

• Bachelor's degree in Risk Management or related field. Master's degree or professional certifications (e.g., CAMS, CFE) are a plus.
• Minimum of 5 years of experience in merchant risk management, with a focus on merchant onboarding and fraud prevention in the Financial Services sector.
• Strong understanding of regulatory requirements, compliance standards, and best practices related to merchant services and payment processing.
• Proven track record of developing and implementing effective risk mitigation strategies and fraud detection tools.
• Excellent analytical skills with the ability to interpret complex data, identify trends, and make data-driven decisions.
• Strong leadership and communication skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.
• Experience working with risk management systems, fraud detection software, and data analytics tools.
• Ability to thrive in a fast-paced and dynamic environment, with a proactive and solution-oriented mindset.