Chat Support - Malaysia, Kuala Lumpur - GrowthFn

    Default job background
    Full time
    Description
    Customer Service*???? Location: Cyber Jaya, Malaysia.


    Salary Max:
    RM10,000


    Process:
    Travel Account (Aviation)


    Language:
    J+ English

    Headcounts: 28


    Joining Date:
    ASAP or with Notice period

    Work hour :
    Rotational shift.

    *Education: Diploma and Bachelor 's degree plus at least 6 months Customer Service experience**Role & Responsibilities: - Take call and provide accurate answer to customer queries.

    • Delivery excellent customer support & services and offering patient assistance at all times.
    • Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).
    • Deliver customers support & services effectively through active communications.
    • Meet and exceed all key performance indicators set by the company and the client.
    *NOTE: The paperwork and relocation expenses will be handled by the company*