No more applications are being accepted for this job
- Good working knowledge and practical experience in Repossession, Sale/Auction of vehicle.
- Responsible for all aspects of pre- and post-repossession handling.
- Responsible for monitoring and maintaining repossession recovery service standard.
- Serve as a key point of contact through written and verbal communication with their pointework to identify issues and develop relationships.
- Assist with the development and improvement of departmental policies, procedures, and processes.
- Repo Agent issue/conflict resolution.
- Provide coaching and staff counselling on performance issues.
- Responsible for provision regarding final chance to be given to the borrower for repayment of loan before the sale / auction of the vehicle.
- Assist in daily report review, pricing units available for sale and reinstatements with prompt return of customer units.
- Examine auction store yard performance example: on disposal lost & disposal day.
- Resolves any delays or issues with external auction staff to ensure sales occur in a timely manner.
- Qualification: Diploma/Advanced/Higher/Graduate Diploma/Professional Degree in Business Studies/ Administration/Management, or equivalent.
- Experience: At least 3 years in Repossession.
- Strong written and verbal communication skills including expert level negotiation skills
- Previous experience in repossessions and managing repossession agents preferred.
- Previous contract negotiation experience preferred.
- Languages: Mandarin, Bahasa Malaysia, English
- Microsoft Skills: Microsoft Word, Excel, and Outlook.
- Working Hours: 9am – 5pm (8 hours/day, 5day shift)
- Location: 46050, Petaling Jaya, Selangor.
- Basic: RM 8,000
- Medical Leave + Annual Leave
- Medical Reimbursement, Group Insurance (hospitalization and PA)
- Dental/Optical benefit
- Parking Allowance + Company trip + Team building
Rm 8,000 Mandarin Repossession Team Lead in Finance Industry @ Petaling Jaya - Malaysia, Selangor - GLOBAL OUTSOURCING GROUP
