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    Internship | Marketing @ Mid Valley City | Up to RM1500 Allowance - Malaysia, Kuala Lumpur - Job Majestic - Most Practical Talent Matching Partner in Asia

    Job Majestic - Most Practical Talent Matching Partner in Asia
    Job Majestic - Most Practical Talent Matching Partner in Asia Malaysia, Kuala Lumpur

    5 days ago

    Default job background
    Full time
    Description

    Company Name : Elianto Make Up Sdn Bhd

    Working Hours : 9:00AM - 6:00PM ( 5 days per week )

    Salary : MYR 1, ,500.00

    Location : A-G-5, Northpoint Block A, Mid Valley City, 50490 Kuala Lumpur, Kuala Lumpur, Malaysia

    Job Description

    • Communicate with global users via online chat and phone to provide consultations and answer queries.
    • Resolve customer problems and complaints, finding suitable solutions to improve customer satisfaction.
    • Collaborate with internal departments to track and coordinate the progress of customer issues and address customer problems and meet their needs.
    • Constantly Creating Content and Shoot E-Commerce Video on Tiktok.
    • Constantly Engaging with User on Tiktok (Comments Reply).
    • Research for popular topic from time to time.
    • Track, monitor, and understand Livestream's performance through insights and analytics.
    • To assist & monitoring live host streaming session on TikTok platform.
    • Act as Backend to assist in interacting with customers during livestreaming.
    • To assist in making sure daily livestream runs smoothly.
    • To brainstorming daily content for livestreams.
    • Performs other duties as may be assigned by the Company.

    Job Requirements

    • Fluency in both spoken and written English & Malay.
    • Good customer service skills with active listening, superior communication, and problem-solving.
    • Ability to handle escalations from first-tier support and facilitating effective inter-departmental communication.
    • Problem Solving, Creative, Friendly, Energetic and as a Team Player.
    • Able to multi-task and work in a fast-paced environment.
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