- Administer and support Concur Travel & Expense.
- Administer and support integrations between Concur and other applications.
- Work closely with HR IT, internal and external stakeholders in a collaborative way.
- Provides support and resolve tickets belonging to systems within responsibility.
- Provides technical incident, service request, and problem tickets management oversight and prioritization.
- Provides major incident oversight and communicates status to the business in a timely manner.
- Oversees SLA compliance for all workloads and re-prioritizes tickets if necessary.
- Understands and assesses the financial impacts of incidents related to disrupted product processes - assisting the business work through complex errors.
- Analyse batch failures/errors and summarize findings.
- Advises and assists L1 resources as needed.
- Ability and willingness to learn new skills over time which are required for the job.
- Experience administering SAP Concur
- Experience working with Concur data / Concur reports
- Experience working with systems, configuration etc
- Experience working with ticketing tools like ServiceNow.
- Fluent in English language
- Good analytical capability and best practice knowledge
- Collaborative approach
- Strong problem-solving mindset
SAP Concur Consultant - Malaysia - Michael Page
Description
About Our Client
Big 4 Consulting company is welcoming you to be a part of their success.
Our Client isn't just a company; it's a gateway to boundless opportunities and unparalleled professional growth. By joining our client, you're not just entering a workplace; you're stepping into a dynamic ecosystem where innovation thrives, collaboration flourishes, and your ideas have the power to shape industries. With a commitment to diversity, inclusivity, and fostering individual potential, our client provides the perfect platform for you to unleash your talents, challenge the status quo, and make a tangible impact on the world. Join our client and embark on a journey where every day brings new challenges, endless possibilities, and the chance to redefine what success means to you.Job Description
The Successful Applicant
What's on Offer
Joining our client opens doors to a wealth of opportunities for personal and professional development. From comprehensive training programs to mentorship opportunities, our client is committed to nurturing your talents and helping you reach your full potential. As an employee, you'll have access to cutting-edge resources, innovative technologies, and a global network of industry experts. Additionally, the competitive compensation packages, flexible work arrangements, and robust benefits ensure that your well-being is a top priority. Come join our client and embark on a rewarding journey where your ambitions are supported, your skills are valued, and your career aspirations are within reach.
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