Customer Service Support, Medical Division - Petaling Jaya, Malaysia - Agensi Pekerjaan BTC Sdn Bhd

    Agensi Pekerjaan BTC Sdn Bhd
    Agensi Pekerjaan BTC Sdn Bhd Petaling Jaya, Malaysia

    2 weeks ago

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    Description
    Job Description

    Open Position: Customer Service Support, Medical Division (Pharmaceutical Company)



    A pharmaceutical company is currently hiring a Customer Service Support, Medical Division to join them in the Selangor company.



    Key responsibilities include:

    • Holds a Diploma/Degree in Healthcare related subjects with more than 1 year working experience.
    • Recognize interactions that involve adverse events and/or product quality complaints and manage them in compliance with the applicable procedures.
    • Record all interactions accurately in the necessary database. Ensure documentation is complete concise, and adheres to Good Documentation Practices.
    • Work together with colleagues to exchange effective methods and practices that meet the needs of customers, and provide feedback to consistently improve daily processes.
    • Collaborate in inquiries, surveillance, and inspections.
    • Good proficiency in written English and proficient verbal communication skills in a professional context in English.


    If you are interested, please send your CV to for a confidential discussion.


    Visit today.


    Please take note that only shortlisted candidates will be notified.


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    Requirements
    Customer Service, Customer Service Operations, HR, Human Resources, btcmalaysia, btcrecruitment, HR, Human Resources