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Guest Experience Expert
1 week ago
Marriott International Putrajaya, Malaysia Full timeJob Number · Job Category Rooms & Guest Services Operations · Location Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POS ...
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F&b Service Expert
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F&b Coordinator
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Hotel Cleanliness Expert
1 week ago
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F&B Service Expert
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Marriott International Putrajaya, Malaysia Full timeJob Number · Job Category Food and Beverage & Culinary · Location Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION ...
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Systems BA
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Supervisor, Repapering, WMGO
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Recreation Experience Expert - Putrajaya, Malaysia - Marriott International
Description
Job NumberJob Category Golf, Fitness, & Entertainment
Location Moxy Putrajaya, Lebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Serve as a key resource for all recreation activities facilitated on the property.
Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center.
Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events.Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services.
Clean and maintain recreational facilities, equipment and supplies.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift.Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
No related work experience.
Supervisory Experience:
No supervisory experience.
REQUIRED QUALIFICATIONS
License or Certification:
CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Moxy is for Play. Seriously.The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always-on guests seeking fun new experiences in the hotel and city they're in.
Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.Moxy Crew take work seriously, but they never take themselves too seriously.
They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all.
We're looking for people who:
love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what's next, and have high energy and a do-it-yourself attitude.
If you're someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
