Customer Service - Petaling Jaya, Malaysia - Snaphunt

Description

The Offer

• Opportunity within a company with a solid track record of performance
• Flexible working options
• Opportunity to make a positive impact

The Job

Your responsibilities will include:

• Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products.
• To exceed customers' expectations in terms of customer service and accurate information.
• Work in a team to achieve the required KPI elements and SLA.
• Report on customer feedback and complete call logs and reports.

The Profile

• Candidate must possess at least a SPM and above
• Required language(s): English and/or Bahasa Melayu to be able to effectively liaise with stakeholders in the region.
• Fresher or Minimum 1 year of working experience in the service industry will be an added advantage for this position.
• Applicant must be willing to work in Ara Damansara, Selangor

The Employer

Our client is looking for Customer Service (English Speaker)