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- Oversee local centralised buying and billing operation.
- Work with various regional and internal stake holders like SG Tech and Ops team, local planning teams and Finance, local Re:Sources and Starscape team to deliver best in class billing operations.
- POC and local escalation point for any billing requirements and/or challenges; set up joint solutions and regular work streams with local teams and Finance to develop integrated workflow, to improve billing turn-around time
- Ensure agency users are fully on-board with Starscape, Publicis Groupe's proprietary plan to billing ops system and workflow.
- Manage team's capacity, working closely with managers to manage overall team's workload and capacity.
- Clear understanding of agency and all clients' billing process and requirements
- Review and implement Starscape enhancement to streamline data naming convention, improve accuracy for OCR and automated invoice matching
- Local POC for mid-to-long term system roll-out and working integration, like Starscape, SAP/Altair, project management tool rOar, ensure local requirements are captured timely and accurately, drive local UAT, trials and trainings.
Media Operations Lead - Kuala Lumpur, Malaysia - Publicis Groupe
Description
Job Description
Responsibilities: