Media Operations Lead - Kuala Lumpur, Malaysia - Publicis Groupe

    Publicis Groupe
    Publicis Groupe Kuala Lumpur, Malaysia

    2 weeks ago

    Publicis Groupe background
    Full time
    Description

    Job Description

    Responsibilities:

  • Oversee local centralised buying and billing operation.
  • Work with various regional and internal stake holders like SG Tech and Ops team, local planning teams and Finance, local Re:Sources and Starscape team to deliver best in class billing operations.
  • POC and local escalation point for any billing requirements and/or challenges; set up joint solutions and regular work streams with local teams and Finance to develop integrated workflow, to improve billing turn-around time
  • Ensure agency users are fully on-board with Starscape, Publicis Groupe's proprietary plan to billing ops system and workflow.
  • Manage team's capacity, working closely with managers to manage overall team's workload and capacity.
  • Clear understanding of agency and all clients' billing process and requirements
  • Review and implement Starscape enhancement to streamline data naming convention, improve accuracy for OCR and automated invoice matching
  • Local POC for mid-to-long term system roll-out and working integration, like Starscape, SAP/Altair, project management tool rOar, ensure local requirements are captured timely and accurately, drive local UAT, trials and trainings.