Cash Application Specialist - Kuala Lumpur, Malaysia - Baxter

Description

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics, and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, and successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary:

The Cash Application Specialist is responsible for processing electronic and manual payments in multiple currencies and applying them to appropriate accounts, initiating auto cash runs, problem resolution, and processing of automation exceptions around the remittance and cash application functions.

Essential Duties and Responsibilities:

• Retrieve EFT, and ACH payment information received and input and process remittances against customer accounts and invoices
• Run/monitor the auto cash application routines
• Accurately balance deposits received and accounts receivable in the ERP
• Identify short-pays or discounts taken and request credit notes if applicable
• Apply and record "unapplied cash" to customer accounts and monitor unapplied cash levels
• Collaborate with the Customer or the Accounts Receivable team as necessary to ensure cash is appropriately applied to open invoices
• Resolve issues associated with cash posting by working with both external and internal parties
• Manage banking relationships for specific countries or customer groups within the area of responsibility, and collaboratively with the Treasury team responsible for banking relationships
• Partner with Accounts Receivable and Customers to improve the information detail and quality of remittance advices to increase cash application accuracy
• Develop an understanding of the technologies involved in the end-to-end process, and identify opportunities for improvement
• Monitor cash application errors and automation exceptions and work with the Cash Application Team Lead and IT partners to eradicate the root cause of errors and improve the automation level of the cash application process
• Facilitate any refunds due to client through ERP
• Keep up to date and develop process-specific competencies and technical skills
• Support the continuous improvement projects as assigned by the Cash Application Team Lead

Qualifications:

• Great communication skills
• Problem-solving skills
• Highly organized
• Ability to meet strict deadlines
• Adaptable to new ideas and ways of accomplishing tasks
• Ability to work in a team environment

Education and/or Experience:

• Bachelor's degree in Finance or Accounting
• 3+ (years experience in SSC or similar corporate role
• Proficient in using Microsoft Office suite
• Functional knowledge of the accounts receivable processes
• Experienced user of JDE and C2C Technology Cash Application module (ideal)
• Prior experience with ERP, cash application automation solutions preferred