Beautician - Kuala Lumpur, Malaysia - MVC Resources

Description

• Greet and engage customers with a friendly and welcoming attitude.
  
• Perform facial treatment services according to standards set by the company, training provided.
  
• Assess customers skincare needs and concerns through effective communication and active listening.
  
• Provide expert advice on skincare routines, product selection, and usage.
  
• Stay updated on the latest skincare trends, product ingredients, and industry developments.
  
• Conduct product demonstrations to showcase the features and benefits of various skincare items.
  
• Assist customers in finding suitable products based on their skin type, concerns, and preferences.
  
• Build and maintain strong customer relationships to foster loyalty and repeat business.
  
• Keep the store shelves organized, clean, and well-stocked at all times.
  
• Process transactions accurately and efficiently using the point-of-sale system.
  
• Collaborate with the team to achieve sales targets and store objectives.
  
• Attend training sessions and workshops to improve product knowledge continuously and customer service skills.
  
• Handle customer inquiries, feedback, and complaints professionally and effectively.
  
• Participate in promotional events and campaigns to drive sales and brand awareness.
  
• Maintain a neat and professional appearance as per the stores dress code
  

Requirements

• High school diploma or equivalent; additional education in cosmetology or skincare is a plus.
  
• Good hands-on technical skills
  
• Proven experience as a Beauty Advisor, Sales Associate, or similar role in the skincare, beauty, or retail industry.
  
• Passion for skincare and a deep understanding of various skin types, concerns, and product ingredients.
  
• Exceptional interpersonal and communication skills to connect with customers and team members.
  
• Strong active listening skills to identify customers needs and recommend appropriate solutions.
  
• Ability to work in a fast-paced retail environment while maintaining a positive attitude.
  
• Sales-driven mindset with a track record of meeting or exceeding sales targets.
  
• Flexibility to work weekends, holidays, and extended hours as required by the stores schedule.
  
• Familiarity with point-of-sale systems and basic computer skills.
  
• Up-to-date knowledge of the latest skincare trends, beauty influencers, and product launches.
  
• Excellent organizational skills to keep track of inventory, orders, and customer interactions.
  
• Multilingual skills may be an advantage, depending on the local customer demographic.
  
• Demonstrated professionalism and integrity in handling confidential customer information.
  
• Ability to stand for extended periods and lift moderately heavy boxes (up to 25 pounds).
  

Benefits

• Attractive remuneration package (Basic + Commission + Attendance Allowance + OT)
  
• EPF, SOCSO, EIS included
  
• Product cash voucher RM1000 per quarter
  
• Yearly performance bonus (if performance is good)
  
• Salary to be revised after probation (if performance is satisfying)
  
• Medical claim (up to RM100 per receipt, with medical certificate attached)
  
• Training provided
  
• Uniform provided
  
• Annual Leave 14Days
  
• Maternity Leave (Total maternity leaves to be applied with full compliance with the period set by the government from time to time)
  
• 5 days/week, 10 hours/day (including 1 hour lunch break/dinner break)
  
• Working hour: 10am-8pm or 12pm-10pm