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- To provide support to branches on IB operations related matters;
- To coordinate Management/Department projects/initiatives with Supervisory Branches and Central Region Sub-Branches;
- To involve in project/initiative/enhancement in improvement of process workflow for better turnaround time, provide better services to internal and external customers. Key Responsibilities:
- Cascade IB Operations' policies, guidelines and processes are implement at branch level;
- Coordinate and ensure implementation of initiatives/projects initiated by Group or Principal Office at Branches;
- Compile regulatory/compliance/internal audit, remedial action and prevention control amongst IB Operations' areas and cascade to branches.
- Coordinate/review process/system enhancement arising from regulatory/IAD requirement, initiative, findings, recommendation and etc;
- Prepare IT Request Form, coordinate/participate in UAT and monitor and follow up on the implementation date.
- Compile and attend to Business Unit/ Branches' feedback/ issues on operations matter;
- To provide support to branches' operations related matters;
- Coordinate regular meeting/training/briefing to Business Unit/Branches;
- Assist in monitoring central sub-branches' operations, compile relevant required information;
- Coordinate and compile information/data for management reporting;
- Prepare proposal, communication memo, meeting minutes, etc as and when required.
- Identify gap, prepare data/ statistic on housekeeping exercise and monitor progress status;
- Monitor branches' progress on addressing/rectifying outstanding and areas of concerned;
- Coordinate IE/retail onboarding client due diligence for Principal Office and Central Region Branches' application and perform verification as and when required;
- Coordinate and attend to corporate clients' revision of term and conditions;
- Coordinate and compile external parties'/ regulators' requests;
- Adhoc task as assigned by superior. Requirements Requirements:
TM, Branch Operations Support - Kuala Lumpur, Malaysia - RHB Banking Group
Description
Description
Primary Objective:Diploma - Accounting, Banking, Finance or equivalent professional qualifications..
Knowledge in stocking banking industry and regulatory requirements.
Possess Ms Excel formulation skills.
BenefitsDental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards