Operation Transformation - Malaysia, Kuala Lumpur - AIA Malaysia

Description

Job Highlights

• Creative and dynamic working environment
• Outstanding career development opportunities
• Employer of choice

Position Objectives:

1. Primary responsibilities are to provide the user acceptance testing, change management & data analysis support across multiple claims system enhancements, BAU initiatives & projects.
2. To design the test script, test plan and execution of user acceptance testing (UAT).
3. To create the process flow (SOP's), user guides & other documentation for change management
4. To conduct data analysis on the claims volume, return on investments & UAT test data etc.

Roles and Responsibilities:

• Test script preparation based on the user requirement and functional specifications document.
• Execute the test cases within the time frame and ensure all the defects are raised on the same day.
• Proper and timely follow up with, business user for the UAT sign off.
• Effective change management such as ensure user guide/SOP are completed before going live.
• To ensure effective training conducted with the relevant team /department and proper deployment / post deployment testing & support.

Minimum Job Requirements:

• Candidate must possess at least a Bachelor's Degree or experience working in insurance industry.
• Experience on the UAT testing / claims management / insurance background would be preferred.
• Candidate with claim experience is an added advantage.
• Language: English and Bahasa Malaysia.
• Strong communication skills and ability to effectuate change at multiple levels of the organization.