No more applications are being accepted for this job
- To efficiently handle inbound and outbound customer service inquiries in apps and emails.
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards.
- Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow procedures, guidelines and policies
- Proficiency in Mandarin is preferred.
- Fresh graduates or 1-3 working experience are encouraged to apply.
- Added advantage if candidates are able to work on night shift
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Can learn new knowedge fast
- Can onboard within 1 week.
- the working position is in Sunway Velocity Mall office tower, very convenient for work and life.
- Annual leave and sick leave
- Bonus
- KWSP ,SOCSO and EIS
- Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
- Career Progression opportunities - you maybe able to get promotion easily.
- Night shift allowance
- Fresh graduated is acceptable
Customer Service Specialist - Malaysia, Kuala Lumpur - Aicraft Technology Sdn Bhd
