Intermediary Relationship Management, Analyst - Kuala Lumpur, Malaysia - AIA

    AIA
    AIA Kuala Lumpur, Malaysia

    1 week ago

    AIA background
    Full time
    Description

    At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

    So if you believe in inspiring a better future, read on.

    About the Role

    Responsible for maximising the sales of AIA products and services through intermediaries to meet individual / team quotas and AIA business objectives

    Roles and Responsibilities:

  • Strengthen existing and establish new partnership relationship with intermediaries to achieve mutual benefits and profitable goals
  • Manage and build long-term business relationships and drive sourcing, negotiating and on-boarding clients via intermediaries
  • Work with Segment Management to understand the value proposition of the 'go-to-market' delivery strategy and drive execution to activate / acquire and grow partnerships of the assigned intermediaries
  • Work with Client Solution to identify potential business deals (i.e. leads) and co-develop proposals to win and close the deals.
  • Work with Client Management to drive timely renewals of policies and ensure follow-up and closure of servicing issues (e.g. complaints)
  • Become the single point of contact for intermediaries for potential business deal, renewal, upselling, cross-selling and after sales service (including servicing issues, if any)
  • Work with Segment Management to drive adoption for Company-focused initiatives, e.g. Voluntary Solutions (VS) and Corporate Vitality, via intermediaries
  • Work with Marketing to plan and implement engagement activities to deepen and champion good business relationships with intermediaries
  • Track sales performance and profitability of partnerships / accounts and prepare weekly and monthly sales reports.

    • Minimum Job Requirements:

  • Degree in any related fields of study
  • Minimum 3 years working experience in relationship management and commercial client / corporate client facing role.
  • Experience working with insurance partners, such as brokers, will be an advantage.
  • Good problem solving, conflict resolution and decision-making skills
  • Self-motivated, passionate, resourceful, proactive, result driven, and ability to work in a stressful and challenging environment
  • Good computer skills, preferably in Excel and PowerPoint