Product Quality Manager - Bayan Lepas, Malaysia - Bosch
Description
Company Description
Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems. In 2017, Malaysia contributed sales of RM 615 million (127 million euro) and employed more than 2,800 associates.
Job Description
1. Job Summary
Mentor of Quality Management and Methods on business processes and controls
To provide consultation to staffs and managements in terms of Quality Improvement of Products, Process Quality Management and Risk Management
Develop and review the effectiveness of the Quality Management System
Drive for cross functional Quality mindset and continual improvements environment
Deploy and implement Quality Management Method initiatives to meet Plant and Business unit KPI's
Ensure internal and external failures cost are monitor and drive for improvement
Responsible for Product quality improvement, approval and implementation
Drive continuous improvement and standardization of business processes to improve the efficiency
Effective manpower planning, Budget planning and control
Provide technical support to cross functional departments to ensure customer satisfaction
2. Job Scope
Overall responsibility of QMM Organization & its Management System – Start Up Projects, Warranty, Customer Complaint management, Problem Solving, Outgoing/In-Process, MSA, Reliability, etc
Establishing strategies for effective Product and component testing and approval
Monitor, report of KPI's in timely manner and establish action plan for improvement
Ensure closed loop of internal and external audit finding include product safety audit
Responsible for Quality problem resolution through problem solving skills PSS/8D
Responsible to train QMM employees in Quality Management and Methods program (eg. Central Directive-CDQ, Guidelines, PT and PgP2 procedures, standards, Q-Tools, PSS, FMEA, N2580 etc.)
Drive cross functional team for Quality product & process Improvement (eg. Data mining, Q-VSM, elimination of Inspection)
Regular review with QMM team on improvement progress, provide necessary guidance & support
Responsible for Plant-to-Plant Quality complaint management, Product transfer on Quality measures between Plant
Responsible for Quality Reporting eg. Management review, plant Quality Meeting, BU Q-review, etc
Specific tasks assigned by the supervisor as and when necessary to meet the target or deadline.
Qualifications
Formal Education
Bachelor Degree in technical discipline (eg. Engineering, Science)
Preferable with professional qualification eg. certified Six Sigma Black Belt, Certified Manager for Quality Organizational and Excellence, Charter Quality Professional
Exposure and Experience
Minimum of 8 years' experience in manufacturing environment (Quality, Engineering, Process)
Preferably Certified Lead Assessor/Auditor or System auditor experiences
Knowledge of ISO 9001 Standard, TS16949, Product safety requirement eg. IEC, EN, UL, etc
Knowledge, Skills and Ability
Ability to apply in-depth knowledge of problem solving technique in solving Quality issues including risk assessment evaluation
Effective communication skills with all levels within the organization, suppliers and customers
Proficient in application of PSS/8D, MSA, DOE, SPC, etc
Ability to work with minimum supervision, giving constructive feedback regularly & self-motivation, monitor & follow up assignments/jobs towards achievement of goals
Able to guide individuals or groups towards task accomplishment besides building the cohesive, cooperative and positive teams.