Customer Support Translator - Kuala Selangor, Malaysia - Abhidi Solution

Description

Abhidi Solutions is an IT staffing firm. we are hiring for customer support translator, mandarin speaker for our client TechM

The Role

• A Customer Support Translator who is proficient in Mandarin or Cantonese typically has a crucial role in bridging the language gap between the company and its Mandarin or Cantonese-speaking customers.
• Provides meaning-for-meaning interpreting.
• Follows interpreter protocols as per training, policies, and procedures.
• Follows all policies and procedures related to information confidentiality and interpreter ethics.
• Attends all required training.
• Maintains confidentiality as policies.
• Uses standard office equipment such as telephones, computers, copiers, and fax machines.
• Uses MS Office applications such as Outlook, Word and Edge (or other internet browser).

Ideal Profile

• You have at least 1 year experience, ideally within a Customer Service or Helpdesk / Technical Support role.
• You are a strong networker & relationship builder
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Work alongside & learn from best in class talent
• Flexible working options