Rental Representative - Johor, Malaysia - Hastings Deering

    Hastings Deering
    Hastings Deering Johor, Malaysia

    1 week ago

    Default job background
    Full time
    Description

    Company :

    Sime Darby Rent-A-Car Sdn. Bhd.
  • Exhibit a sales personality – at the counter and on the telephone
  • Constantly acquire and provide information to customer regarding local attraction, traffic regulations, hotels, restaurants and interesting spots
  • Enhance customer satisfaction via customer relationship skills
  • Manage the delivery process of vehicles to customers by ensuring that the vehicles are in good condition with valid road tax
  • Manage rental agreement, payment and system update
  • Ensure sufficient vehicles to meet the confirmed reservations.
  • Exhibit a sales personality – at the counter and on the telephone.
  • To provide accurate information to customers.
  • To turn inquiries into sales.
  • Know and understand the service being sold.
  • Maintain a friendly attitude towards customers.
  • Qualify customer in accordance with the company policy.
  • Provide customer satisfaction by expressing a sincere interest in his need.
  • Handle and transmit reservation in accordance with SOP.
  • To update the conformed reservation into the CarPro System.
  • Any other job as instructed by the Supervisor.