Customer Service Executive - Malaysia, Selangor - SRKK Group

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    Full time
    Description

    Title: Customer Service Executive

    Location: Bandar Baru Klang (Intersection of SKVE, Federal Highway, and WCE)

    Company: SRKK Group

    Be the Link That Binds Us to Our Customers

    What We Do: SRKK Group thrives on IT innovation and quality service. We're searching for a Customer Service Executive to ensure our clients receive top-notch service and support.

    Your Role:

    • Customer Liaison: Keep our valued customers engaged and informed.
    • Quote Crafting: Prepare precise quotations that meet both customer needs and sales objectives.
    • Sales Support: Work alongside sales managers to follow up on quotations and ensure client satisfaction.
    • Order Management: Convert confirmed quotes into official orders and see them through to completion and customer satisfaction.

    Who You Are:

    • Communicative: You enjoy talking to customers and understanding their needs.
    • Attentive: Your attention to detail ensures every quote is accurate and complete.
    • Supportive: You're ready to assist the sales team and customers at every step.
    • Organized: You're skilled in managing orders and ensuring timely delivery.

    Why SRKK

    • Grow With Us: We value your development as you help us grow.
    • Rewarding Work: See the impact of your work on our success and customer happiness.

    Ready to Join Send your resume and a brief cover letter to [HIDDEN TEXT]. Tell us about your customer service passion and why you're great for the role.

    With SRKK Group, every call connects us to our future. Reach out now