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- Manage Global Supply Planning activities (materials, components, equipment and services) for Motorola globally, > 95% North America suppliers based.
- Leads the operation of 3rd party dropship & TMC (Trade Monitoring Center)
- Escalation point for any critical Dropship & TMC order fulfillment for quarterly revenue, business needs.
- Escalation point & team's representative for any issues arise associated with business related issues & ad hoc issues, eg. AP issues, DML issues.
- Hold weekly team meetings as two way communications on business needs, business issues or ad hoc issues etc.
- Drive the team in meeting the dropship quarterly revenue goal.
- Review & drive the team in meeting the GSP KPIs.
- As presenter in weekly Revenue Call on dropship quarterly revenue outlook.
- As preparer & presenter for the team during the SLT's visit upon requests.
- Provide guidance & solutions to the team on daily/weekly/monthly tasks.
- Retain good relationship internal cross function team & external suppliers.
- Support audit-related activities and ad hoc team programs if any.
- Resolve account payable (AP) issues timely.
- Follow up & resolve issues related to receiving issues as well as discrepancy issues (DML).
- Handle Warranty / ERAs cases associated with the customers' returns.
- Timely provide the latest update status for all the required reports.
- To support any ad hoc tasks upon request.
- Candidate must have at least a Bachelor's Degree in the relevant field
- Experienced in leading and guiding a team of global suppliers or planners.
- Able to coordinate & expedite open orders in meeting customer required dates.
- Able to maintain good relationship & provide guidance to the suppliers should any help needed especially on MCM tool usage.
- Willing to attend requests from OMs/PMs/Salesforce team as GSP shown as the first contact visible in the system.
- Able to work independently with internal cross functional teams, eg, product planners, order management team, delivery management, program managers in timely manner.
- Driven to meet of quarterly revenue target & escalate timely to the respective. -
- Able to handle Salesforce cases from customer requests, eg. order status, delivery date etc.
- Drive KPI measurements as assigned.
- Flexible in working hours.
- Willing to work in Bayan Lepas, Penang
- To support any ad hoc tasks upon request.
Global Supply Planning Manager - George Town, Malaysia - Motorola Solutions
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Job Description
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Relocation Provided
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