Support Specialist - Alor Setar, Malaysia - Nityo Infotech

Description

TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS At least Bachelor of Science in Computer Science/Information Technology & related fieldsStrong technical knowledge in IBM tools like CICS, COBOL, JCL, VSAM, and mainframe development related tools.Minimum 8 years of experience in mainframe applications, Preferrably Production SupportAt least 3 years' experience interacting with internal and external users via verbal and written communication.Excellent prioritization, organizational and time management skills.Demonstrate strong problem solving skills and analytical in problem resolution.Team player, fast learner, self initiative and reliable.The position will require candidate to be on standby support for non-office hour online or batch incidents.Programming knowledge in Java/API will be added advantage.Nice to have:ITIL certificatesPrior experience in Production Support ServicesExperience in Banking domain applicationsROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS* Technical Competency Name: Proficiency LevelsExample: Data ScienceIBM Mainframe tools AdvancedIBM JCL/CICS/COBOL/VSAM AdvancedControl-M AdvancedJAVA & API CoreITIL Core

Experience Required

Years

Industry Type

IT

Employment Type

Permanent

Location

Malaysia