Operation Executive - Bangsar, Malaysia - Staffing Services
Description
Responsibilities
- Responsible for overseeing the complete processing of General Insurance policies, ensuring the precise input of information onto our backend system and effectively collaborating with our internal and external stakeholders
- Maintenance of the listing of General Insurance certified Associates
- Maintenance of register and coordinating with insurers for CPD hours crediting for the list of producers who are General Insurance certified
- Consolidate the list of General Insurance policies from the producers' lodgement each month
- Uploading of the policy details from lodgement onto our back end system
- Coordinate with Finance on any discrepancies / queries on the policy lodgement listing for commission payment
- Extraction of General Insurance policies 2 months prior to renewal, consolidation of monthly renewal listing from insurer and communicate with the respective producers for follow up
- Coordinate and work with Recruitment and Business Development on terminated / resigned producers for the management of orphan policies
- Facilitate the Change of Servicing Associate request with insurers
- Credit Control management by monitoring and tracking the outstanding premium for Commercial and Financial Lines policies
- Work on enhancement for new system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised when required
- Preparation of Monthly report of both GI and EB Production to be submitted to Business Development for updates to Leaders and Associates
Qualifications
- Certificate / Diploma / Degree holder.
1-2 years experience in business support/back-end operation.
- Experience in General Insurance industry will be an added advantage.
- Proficient in using Microsoft Office
MS Excel. Familiarity with specialized business processing software or systems is a plus. - Good command in
English and Mandarin (spoken and written) to support business needs. - Strong attention to detail is crucial for accurately processing and verifying information
Job Types:
Full-time, Permanent
Salary:
RM2, RM4,000.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- How many years of business/operation support experience do you have? In which industry/products?
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