- Work cross-functionally to drive the global and regional Compliance Program, build risk accountability and culture, effectiveness, and efficiency.
- Lead the operation of Compliance Program activity for Asia ex. Japan, including compliance controls testing & monitoring, issue management, risk metrics and risk assessment.
- Analyze relevant compliance risk metrics and present overall status of compliance risk in Asia, highlighting potential areas of control framework enhancement and engage with key stakeholders to address gaps.
- Co-ordinate and compile regional compliance reporting for CRM Senior Leadership Team, regional risk governance committees and relevant GRM committees.
- Co-ordinate regular management meetings with regional Country Compliance Officers, developing agenda of relevant topics.
- Identify, assess, prioritize, design and implement an effective regional compliance QA methodology.
- Act as a "local compliance officer" to support and oversee relevant (non-operating entity) compliance risks develop necessary guidelines and implement global compliance policies as required.
- Support the development and deployment of a digital and data analytics strategy for compliance within Asia ex. Japan and provide advice to regional business digital initiatives.
- Act as Asia ex. Japan Compliance Lead for the implementation and ongoing management of the Non-Financial Risk Assessment framework within Asia ex. Japan
- Oversee major regulatory developments in the region, including horizon scanning, analysis, and tracking country implementation status, providing reporting to regional and global stakeholders as required.
- Promote recognition and talent development programs, including taking the lead in planning and delivery of regional Compliance townhalls and conferences.
- Act as regional compliance lead for relevant corporate projects impacting compliance operations (e.g. Third-Party Risk Management deployment)
- Provide compliance advice and support to regional strategic initiatives, including due diligence efforts·
- Develop, deliver and track compliance training and other awareness communications for regional office staff and / or Country Compliance Officers
- Provide ongoing training to new CRM employees within Asia ex. Japan on compliance operations and global programs, and provide best practice sharing on a regular basis.
- Support initiatives to drive an ethical culture in the region.
- College undergraduate degree required, Master's degree a plus.
- At least 10 years of experience in compliance, and/or risk management, and/or internal audit in financial Industry (a minimum of 3 in compliance preferred)
- Experience in some key compliance risk areas such as Anti-Corruption, AML and sales practices.
- Experience in digital initiatives or oversight of the digital space preferred and interest in and willingness to engage in digital innovation and technology is a must
- Excellent communication skills in English, both verbal and written, proficiency in Chinese (verbal and written) a plus
- Proficient in excel, power point, and use of systems and software and some experience with Tableau, R or other data analytics systems/languages preferred
- Creative, innovative, practical in solving problems and conflicts
- Able to challenge the status quo and be a change agent
- Able to influence Country Compliance Officers, partners and key stakeholders
- Able to deliver output, and present ideas in a simple and effective way
- A self-starter, able to work independently, hold self to high standards. Able to manage deliverables within due dates, good at time management and project management.
Director, Regional Compliance Asia - Kuala Lumpur, Malaysia - MetLife
Description
All Together Possible - We're united by purpose, guided by empathy and inspired by our unique backgrounds and perspectives to make a difference in the lives of our customers, communities and the world at large.
MetLife in Asia has adopted a nimble approach to each market across the region and has successfully established a diversified geographical footprint in Asia that spans across nine markets Australia, Bangladesh, China, Japan, Korea, India, Malaysia, Nepal and Vietnam. Our regional office is based in Hong Kong.
Department
Asia Regional Compliance
Role Value Proposition
As a member of the Asia Compliance Operations, Governance & Assurance team, the Director will support the Regional Chief Compliance Officer in overseeing the Compliance Program in the region and helping the Asia businesses execute their strategic growth initiatives in a compliant and ethical manner.
In partnership with all second line risk partners, Internal Audit and first line stakeholders, the role will support coordination and management of the Non-Financial Risk Management Framework for Asia ex. Japan, providing insight into risks and controls, and oversight and monitoring of compliance risk management.
Key Responsibilities:
Essential Business Experience and Technical Skills:
Expertise and experience
Why MetLife?
At MetLife, we've been in the business of making and keeping promises for more than 150 years. We're always there for our employees, customers, shareholders, and communities — navigating life and change together, finding purpose every day while laying the foundation for a more confident future. A future where our families and finances are protected. A future that's exciting and full of potential. A future that's inclusive and sustainable.
At the heart of our culture lies a passion for people. We hire smart, creative, collaborative people and we believe that when we're kind to each other, when we respect and empathize with co-workers and customers alike, that's when we make a lasting impact. We embrace inclusion, actively listen, respect every contribution, and ensure that everyone has access to what they need to succeed. This allows us to think bigger, experiment more, innovate faster, and win together.
We are building a purpose-driven and inclusive culture that energizes employees to make a difference. MetLife's diversity of people commitment ensures our employees are empowered, thriving, and feel like they belong. These efforts begin with our purpose —Always with you, building a more confident future. We are strengthening our resolve to help build a workforce and society that protects all people, values all voices, and creates economic growth and opportunity for all.