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Kuala Lumpur

    Head of Branch, Klang - Malaysia, Kuala Lumpur - AFFIN Group

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    Full time
    Description
    Create your future with Affin You too can make a difference.

    Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.

    Marketing, Business Development and Collaboration

    • Recruit new performing CDR and MR within the work location.
    • Understand what other Participating Organization is offering to CDR and clients.
    • Organize events and roadshows to grow AHIBB's brand awareness within the local community.
    • Promote all AHIBB's products and ensure that the branch has diversified income sources.
    • Build a good rapport with Affin Bank Berhad ('ABB') and other Banking Group's companies' Business Unit and sales representatives for client/business referrals.

    Support to Sales and Operation staff

    • Work with Branch responsible Person ('BRP') and Branch Sec Ops to ensure that settlement, payment, client cash deposit/withdrawal request is being attended on a timely basis.
    • To attend issues which can be settled immediately such as account suspended and password issue.
    • To assist CDR, SDR, CFBR and MR to rectify issues on a timely basis to avoid inconvenience to the client.
    • Introducing new products to CDR, SDR, CFBR and MR.
    • Get feedback from the ground and inform Management on possible enhancement and improvement.

    Credit Control

    • Assist Branch Ops to follow up with CDR and SDR on clients' contra losses.
    • Inform/advise CDR to revise client's trading limit if required.

    Administration

    • Keep the branch in good condition, ensure that office rental and licensed are being renewed.

    Regulatory and Business Continuity

    • Responsible for all regulatory enquiries at branch level and delegating tasks to BRP if required.
    • Report of any business disruption or non-compliance activities to Compliance and Risk Management department on a timely basis.


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