Lead Technical Consultant - Kuala Lumpur, Malaysia - Jonas Software UK

    Jonas Software UK
    Jonas Software UK Kuala Lumpur, Malaysia

    2 weeks ago

    Default job background
    Full time
    Description

    Description

    :

    Lead Technical Consultant

    C&R Software is changing the way organizations collect and recover debt.

    We empower organizations to operationalize their collections and recovery operations by driving innovation, digitalization and analytics, helping our clients simplify sophisticated systems that transform the consumer experience.

    In an increasingly complex industry, we're trailblazers. We work on the cutting edge of debt management, giving our clients the tools and technology that drive process innovation and establish best-practice environments. Our cloud-native, end-to-end platform is used in more than 70 countries around the globe, in financial services, credit unions, telecommunications, healthcare, government agencies, utilities, auto finance and more. We offer a wide range of capabilities that drive smarter decisions, streamline operations, and accelerate performance.

    We champion our clients, support and empower our colleagues and give back to the communities where we live. We sponsor mentorship programs across product lines and celebrate our diversity. We're an unpretentious group, supporting one another in a collaborative culture dedicated to client success.

    Join us as we simplify and change the world of collection and recovery.

    POSITION:

    Professional Services are responsible for delivering our state-of-the-art applications into an enviable Client portfolio which includes many of the world's leading banking institutions. Our Consultants are highly regarded industry professionals who can add significant value to our Clients due to their depth of product and technical knowledge. If you are excited by innovation and driven to succeed, you'll find working for us an invigorating and rewarding journey.

    As a technical consultant in our Professional Services team, you'll work in a hands-on technology role where you'll be involved in the implementation of our technology platform, applications / tools and services. This role provides the opportunity to develop a deep understanding of our business and work closely with product development, product management, and sales / pre-sales team(s) to deliver significant value to our Clients.

    We are interested in candidates from varied backgrounds and differing levels of expertise.

    Location: Remote based role in Asia.

    JOB RESPONSIBILITIES:

  • Design, develop, deploy and support modules of large world-class enterprise-level solution offering
  • Drive technical architecture and design process
  • Evaluate new design specifications and raise quality standards, address architectural concerns
  • Work on a wide range of complex projects, assignments and issues
  • Evaluate stability, compatibility, scalability, interoperability, and performance of the solution
  • Demonstrate technical expertise through publications, presentations, white papers and event participation
  • Continually learn new technologies in related areas
  • Serve as a source of technical expertise and a mentor across Professional Services teams
  • Establish client relationship(s) and collaborate with sales team in business development activities by leveraging deep functional, technical and product knowledge.
  • JOB QUALIFICATIONS:

  • Very competent with SQL/database, SQL Server, SSRS and other analytical programs, with the ability to quickly master new software applications
  • Solid experience reviewing query performance and optimizing/developing more efficient code
  • Experience with creating table indexes to improve database performance
  • Strong knowledge and experience writing complex operations, views, stored procedures, triggers and functions to support business needs in a high availability environment
  • Proficiency with an ETL tool (Pentaho, Actian, DataStage, SSIS, etc.)
  • Experience in Debt Manager is a definite advantage
  • Experience using SQL Server Management Studio
  • Experience utilizing SOAP and REST to access web services
  • Proficient in Javascript, HTML, CSS
  • Experience in writing and troubleshooting Java applications
  • Experience in documenting solution specifications to present them to a wider audience. Produce and maintain product demos
  • AWS and other Cloud vendor certifications a plus
  • Ideally fluent in a second language, such as Mandarin, Malay, Hindi.
  • A valid passport is required as the role may require you to spend up to 20% of your time travelling on a periodic basis as Client and implementation cycles require.
  • Your personal characteristics will include:

  • Excellent written and verbal communication skills with a background in technical and business communications
  • Excellent inter-personal skills, comfortable and successful establishing professional relationships especially remotely (electronic, phone, written)
  • Demonstrated ability to meet critical time-sensitive objectives, emphasis on planning skills
  • Excellent troubleshooting skills, analytical problem-solving skills, and the ability to solve technical challenges
  • Creativity and exploring new technologies for developing solutions
  • A team player who can bring a positive attitude and productivity in high pressure situations
  • Ability to work well as part of a geographically diverse team
  • Ability to effectively work alone and independently from management
  • Strong ability to mentor others and pass on knowledge and experience.
  • Salary will be commensurate with experience and job responsibilities. We offer excellent benefits.

    Only candidates who are eligible to live and work in Asia need apply.

    Business Unit:

    Jonas Collection & Recovery - Singapore

    Scheduled Weekly Hours:

    40

    Number of Openings Available:

    1

    Worker Type:

    Regular

    More About Jonas Software:

    Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

    Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service.

    Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.