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- Provide guidance, mentorship, and performance feedback.
- Develop and implement network operations procedures, and best practices to ensure service quality and reliability.
- Oversee the monitoring, analysis, and reporting of network performance metrics, such as uptime, latency, and throughput.
- Coordinate the resolution of network incidents and outages, ensuring timely and effective communication with reporting manager.
- Conduct regular performance reviews and provide ongoing training and development to team members.
- Serve as a point of contact for NOC engineers.
- Other duties as required.
- Bachelor's degree in computer science, information technology, or a related field.
- 4 to 6 years of experience in network operations, with increasing levels of responsibility and leadership.
- Expertise in network protocols and technologies, such as TCP/IP, DNS, DHCP, VLANs, and routing protocols.
- Experience with network monitoring and management tools.
- Strong communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
- Ability to think strategically and develop solutions to complex network operations challenges.
NOC Team Lead - Malaysia, Kuala Lumpur - CDNetworks
Description
A leadership position responsible for overseeing the daily operations of CDNetworks network infrastructure.Responsibilities:
As a global-leading Content Delivery Network and Edge Service provider with over 20 years of experiences, CDNetworks delivers fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability.
From Fortune 500 companies to SMBs, our customers benefit from our diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services on a daily basis.
Founded in 2000, CDNetworks expanded over the years in a steady and solid manner to meet the needs of customers around the world. We have 14 global offices and 10 R&D centres across continents, all unified with one simple goal – provide the fastest and most secure digital experiences for internet users around the world.
People being the most valuable assets of our company, we put great emphasis on each team member's professional and personal growth.
We are looking for compassionate individuals who are deeply committed to learning and growing with us in the long term and who are aggressively result-oriented in achieving both professional and personal development objectives.
Join CDNetworks to help improve the performance and security of our internet together
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