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- A role that offers a breadth of learning opportunities
- Fantastic work culture
- Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues.
- Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
- Developing account plans to enhance service delivery.
- You have at least 1 year experience including solid experience in a similar role within Professional Services.
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
Outsourcing Senior Associate - Johor Bahru, Malaysia - Snaphunt
Description
The Offer
The Job
You will be responsible for :
The Profile
The Employer
Our client is a Top 10 Accounting and Professional Services firm in Singapore and is within the Top 10 Most Desired Employers for Accountancy and Financial Management, according to a survey of over 11,000 students by gradsingapore.