CX Transformation Specialist - Petaling Jaya, Selangor

A Snapshot of Your DayAs a Finance Transformation Specialist your primary focus will be driving digital transformation initiatives across Asia Pacific for the Business Area You will lead efforts to automate processes enhance data visualization and implement advanced analytics sol ...

Join our CX Transformation pillar and be a key player in reimagining how we interact with our customers. · Mapping and analyzing customer journeys across prepaid, postpaid products and corporate segments. · Identifying customer pain points, gaps, and Moments of Truth (MOTs) throu ...

We're passionate about crafting seamless and enjoyable experiences across all touchpoints using data-driven insights and innovative approaches to optimize every interaction. · ...

· You will also support core financial controlling activities—overseeing critical business metrics analyzing results ensuring alignment with regional KPIs. · ...

Join our Customer Experience (CX) Transformation pillar and be a key player in reimagining how we interact with our customers. · ...

+Job summary · CX Transformation Specialist will support optimization of customer journey for home fiber and network services. · +ResponsibilitiesAssist in mapping and analyzing customer journey for home fiber and network services. · Conduct research on customer needs related to ...

We're passionate about crafting seamless and enjoyable experiences across all touchpoints, using data-driven insights and innovative approaches to optimize every interaction. · ...

Join our CX Transformation pillar and be a key player in reimagining how we interact with our customers. · We're passionate about crafting seamless and enjoyable experiences across all touchpoints, · using data-driven insights and innovative approaches to optimize every interacti ...

+Join our Customer Experience (CX) Transformation pillar and be a key player in reimagining how we interact with our customers. · +We're passionate about crafting seamless and enjoyable experiences across all touchpoints, using data-driven insights and innovative approaches to op ...

We are looking for a Business Transformation Specialist to join our team and help us drive change and innovation across industries. · ...

This role supports key transformation initiatives across the Group, focusing on process re-engineering and digitalization. · ...

We are looking for a Business Transformation Specialist to join our team and help us drive change and innovation across industries. ...

Job summary · AI Transformation Specialist. · Minimum Bachelor's Degree in any field · ...

Job Summary · We are seeking an experienced Agile practitioner to drive the Agile transformation within Allianz Malaysia. This role will drive the adoption of Agile ways of working, coach teams on Agile practices, and partner closely with business and technology stakeholders to e ...

We are seeking an experienced Agile practitioner to drive the Agile transformation within Allianz Malaysia. · Lead and support the Enterprise Agile transformation journey across Allianz Malaysia. · ...

Supports key transformation initiatives across the Group. · ...

Job Summary · We are seeking an experienced Agile practitioner to drive the Agile transformation within Allianz Malaysia. This role will drive the adoption of Agile ways of working, coach teams on Agile practices, and partner closely with business and technology stakeholders to e ...

Support squad lead in delivering AI based transformation for the bank. · Carry out end to end process transformation workshop to identify pain points and AI based use cases to improve customer journey. · ...

Plan and deliver AI-related transformation activities. · Bachelor's Degree in any field · ...

+h2>Job summary · We are looking for a Business Transformation Senior to join our team and help us drive change and innovation across industries. · Support business transformation projects from initiation to closure · Apply Lean Six Sigma principles · Conduct gap analysis · ++.no ...