Human Resource Business Partner - Petaling Jaya, Malaysia - Teleperformance

Siti Tan

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Siti Tan

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Description

Overview:

Qualifications:

  • 4year degree in related field
  • Excellent communication in English and Native level Japanese Communication.
  • Preferably with minimum 1 year similar working experience.
  • Embraces teamwork; shares ideas/methods to improve performance.
  • Demonstrated ability to interact with all levels of employees, management, and internal and external clients.
  • Takes ownership and responsibility for work progress.
  • Conveys relevant information in a candid and timely manner.
  • Ability to make clear and convincing oral presentations to individuals or groups.
  • Analytical, reasoning and problem solving skills.
  • Technical capabilities (Microsoft Word, Excel, PowerPoint, Outlook).
  • Demonstrated ability to prioritize work activities; plans and stays organized in order to meet commitments and productivity standards.
  • Knows how or where to obtain information; is resourceful.
  • Capable of effectively managing confidential information and data.
  • Ethical and adheres to Code of Conduct protocols.
  • Diplomatic in verbal and written communication skills.
  • Effective conflict resolution skill.
  • Interpersonal skill to work with people who have different backgrounds and work styles.
  • Ability to maintain accurate, detailed records.
Demonstrates flexibility in response to changes.


Responsibilities:


  • Responsible for general HR functions Develops an understanding of Business Unit(s) culture and structure to effectively partner with and support the organization.
  • Collaborates with HR leadership and Operational functions.
  • Assists HRBP in responding to Employee Relations issues reviews employee and manager issues and works with HR and business leadership to resolve.
  • Facilitates onboarding and orientation programs and procedures for new employees.
  • Works with HRBP in administers Training & Development opportunities to internal clients.
  • Provides counsel and administrative support for employee life cycle events.
  • Answer questions and provide information to arvato employees; make presentations to employees; investigate employee complaints regarding benefit claims; recommend correction action as necessary to resolve complaints.
  • Administers HRIS and time keeping systems.
  • Administers employee benefit programs.
  • Assists employees with payroll related inquiries.
  • Executing the full recruitment process, working closely with line managers to identify hiring plans and leading employment branding initiatives.
  • Files/organizes confidential employee documents as required.

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