Human Resource Business Partner - Petaling Jaya, Malaysia - Teleperformance
Description
Overview:
Qualifications:
- 4year degree in related field
- Excellent communication in English and Native level Japanese Communication.
- Preferably with minimum 1 year similar working experience.
- Embraces teamwork; shares ideas/methods to improve performance.
- Demonstrated ability to interact with all levels of employees, management, and internal and external clients.
- Takes ownership and responsibility for work progress.
- Conveys relevant information in a candid and timely manner.
- Ability to make clear and convincing oral presentations to individuals or groups.
- Analytical, reasoning and problem solving skills.
- Technical capabilities (Microsoft Word, Excel, PowerPoint, Outlook).
- Demonstrated ability to prioritize work activities; plans and stays organized in order to meet commitments and productivity standards.
- Knows how or where to obtain information; is resourceful.
- Capable of effectively managing confidential information and data.
- Ethical and adheres to Code of Conduct protocols.
- Diplomatic in verbal and written communication skills.
- Effective conflict resolution skill.
- Interpersonal skill to work with people who have different backgrounds and work styles.
- Ability to maintain accurate, detailed records.
Responsibilities:
- Responsible for general HR functions Develops an understanding of Business Unit(s) culture and structure to effectively partner with and support the organization.
- Collaborates with HR leadership and Operational functions.
- Assists HRBP in responding to Employee Relations issues reviews employee and manager issues and works with HR and business leadership to resolve.
- Facilitates onboarding and orientation programs and procedures for new employees.
- Works with HRBP in administers Training & Development opportunities to internal clients.
- Provides counsel and administrative support for employee life cycle events.
- Answer questions and provide information to arvato employees; make presentations to employees; investigate employee complaints regarding benefit claims; recommend correction action as necessary to resolve complaints.
- Administers HRIS and time keeping systems.
- Administers employee benefit programs.
- Assists employees with payroll related inquiries.
- Executing the full recruitment process, working closely with line managers to identify hiring plans and leading employment branding initiatives.
- Files/organizes confidential employee documents as required.
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