Waiter / Waitress - Malaysia, Bandar - Uniworld Boutique River Cruises

Description

YOU ARE...

CURIOUS

Future-focused, inquisitive and open- minded; seek out evolving and innovative ways to add value to the organization.

COLLABORATIVE

To work effectively and inclusively with a range of multicultural people, both within and outside of the organization.

A ROLE MODEL

Consistently being an example of integrity, impartiality, motivation and respectful communication.

COURAGEOUS and CONFIDENT

To speak up skillfully, challenging the status quo and to work under pressure.

TRUE HOSPITALITY

A passionate host, proud of your own personal appearance, with the satisfaction and wellbeing of guests

and colleagues at the core of what you do and you have a 'Yes I can', 'Yes I want' attitude.

AN EFFECTIVE COMMUNICATOR

you know when to talk and when to listen, able to explain everything, from company's goals to specific tasks. You communicate effectively at all levels, one on one, to the department and to the entire staff, via phone, email and social media.

YOUR POSITION

Reports to Restaurant Assistant Manager and Restaurant Manager and is relieved as per vacation schedule.

What You Need To Do

• Provide friendly, efficient and professional service in all Food and Beverage venues and areas onboard
• Welcome and say goodbye to all guests visiting any venue.
• Take food and drink orders and deliver them as per Uniworld standards and HACCP cleanliness and hygiene procedures
• Explain the menus and all listed beverages, as per set recipes and standards
• Ensure dietary requests are fulfilled and inform guests of their choices at every meal
• Organize your work and manage your times according to daily program times and events and daily assigned schedules
• Take care of cleanliness of glassware, china and cutlery; cleanliness, tidiness and hygiene of the entire department, including directed parts on the sundeck, pantries, back office and workrooms as per guidelines
• Store food and beverage supplies and equipment as per procedures and cooperate in stock inventories
• Minimize breakage
• Handle food and beverage supplies, other working materials and use and maintenance of equipment according to guidelines
• Report all defect materials, equipment and premises damage to the Front Desk and Restaurant Manager
• Take part in loading supplies for the ship and in luggage distribution if scheduled
• Own and immediately report special requests and complaints to the Restaurant Manager
• Be part of preparing the ship at the end of season for the start of season
• Contribute to meetings and briefings
• Practice the 'Up serve' approach – increased cruise experience for the guests along with the impact on the onboard profit targets set by GRC
• Comply with the maximum working hours per day/week/month given by law and announced by GRC, ensure that the accurate records are taken
• Participate in any learning activity, trainings and program assigned, safety and emergency drills. Assist with other department's duties when and as requested by your supervisor
  
  

What You Need To Know

• Luxury Culinary skills gained in four and five stars operations in hotels and/or ships
• Best practice and trends in the food and beverage world.
• English language
  
  

You don't find yourself 100% in the above but you still believe you would fit our team Apply anyway We would love to get to know you

Note: Due to legal requirements, we can only accept applicants from EU/EEA/CH. We welcome internal and external candidates. The position is based on our European ships.

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