reservation & loyalty coordinator - Langkawi, Kedah
1 month ago
Job summary
The Reservation & Loyalty Coordinator is responsible for managing inquiries and reservation-related arrangements for loyal returnee guests, defined as guests visiting for the fifth stay and above. The role focuses on delivering a seamless pre-arrival experience by coordinating accommodation details, airport transfers, dining arrangements, activities, spa bookings, and special preferences to ensure accuracy and personalization for these valued guests.
Responsibilities
- Handle all inquiries from returnee guests (fifth visit and above).
- Manage all pre-arrival communication for loyal guests.
Job description
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