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    Cafe Supervisor - Malaysia, Selangor - GD Cafe Management Sdn Bhd

    GD Cafe Management Sdn Bhd
    GD Cafe Management Sdn Bhd Malaysia, Selangor

    2 days ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Supervise and train cafe staff, including baristas, servers, and kitchen staff, to ensure they adhere to established standards of service and professionalism.
    • Create employee schedules, assign duties, and monitor performance to ensure efficient operations and optimal customer service.
    • Ensure that all customers receive prompt, friendly, and attentive service.
    • Handle customer inquiries, concerns, and complaints in a courteous and professional manner.
    • Oversee daily cafe operations, including opening and closing procedures, cash handling, and inventory management.
    • Monitor inventory levels of food, beverages, and supplies, and place orders as needed to maintain adequate stock levels.
    • Ensure compliance with health and safety regulations and cleanliness standards.
    • Maintain accurate records of sales, inventory, and expenses, and prepare reports for management.
    • Manage cash registers and reconcile daily sales transactions, ensuring accuracy and accountability.
    • Develop and execute marketing strategies to attract new customers and retain existing ones.

    Job Requirements

    • Previous experience in a supervisory or management role in the food service industry, preferably in a cafe or similar establishment.
    • Strong leadership and interpersonal skills.
    • Excellent communication and customer service skills.

    Job Benifits

    • EPF
    • SOCSO
    • Meal provided
    • Hostel
    • Overtime
    • Annual leave
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