IT Support Engineer - Kuching, Malaysia - Snaphunt

    Snaphunt
    Snaphunt Kuching, Malaysia

    2 weeks ago

    Snaphunt background
    Part time
    Description

    The Offer

    • Work alongside & learn from best in class talent
    • Join a well known brand within Computer Hardware
    • Excellent career development opportunities

    The Job

    You will be responsible for :

    • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
    • Ensuring all standards and procedures are followed and maintained.
    • Answering queries and resolving issue relating to usage of standard applications and IT services.
    • Providing monthly help desk reports.
    • Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.
    • Developing and implementing security framework, policies, processes/procedures and guidelines.
    • Maintaining security subject-matter expertise and keep abreast of best practices & trends.
    • Managing vulnerability assessment.
    • Oversight & resolution of security incidents.

    The Profile

    • You possess a Degree/Diploma in Computer Science, Engineering or related field.
    • You have at least 1 year experience, ideally within a Helpdesk / Technical Support role.
    • You have excellent communication and interpersonal skills.
    • You have working knowledge of Office365, Outlook, Van and Active Directory
    • You are highly goal driven and work well in fast paced environments
    • You possess strong analytical skills and are comfortable dealing with numerical data
    • You are a strong team player who can manage multiple stakeholders

    The Employer

    Our client is an IT Service Provider across all public and private sectors. We offer a full spectrum of Information Technology services.