Receptionist - Kuala Lumpur, Malaysia - JLL

    JLL
    JLL Kuala Lumpur, Malaysia

    2 weeks ago

    JLL background
    Full time
    Description

    Receptionist

    What this job involves:

    Building great impressions and experience

    You'll be the face of JLL—that's why creating a welcoming yet professional image of the

    company is vital to your role. As our stakeholders' first point of contact, you should make

    them identify immediately that we are the kind of company they would want to do

    business with. Therefore, you must demonstrate high levels of customer service and

    integrity, especially in handling enquiries, issues and complaints.

    Keeping a well-oiled workplace

    Together with the facilities management team, you'll help ensure that clients, vendors

    and employees enjoy a safe and positive experience. You'll be trained to follow escalation

    and incident reporting procedures, and comply with the firm's safety guidelines and

    strategies.

    Your responsibilities also include, but are not limited to: booking meeting rooms;

    managing office supplies inventory; handling paperwork on maintenance-related

    activities; and updating the phone directory and company brochures. You'll also be

    expected to assist the facilities management team in overseeing contractors on-site and

    finding vendors and services.

    Office utilization data compilation & entry into tracker

  • Electricity/Water/Space Occupancy data
  • Waste management
  • Pantry consumables in/out tracker
  • Locker & cabinet tracker
  • Assisting for PO/DO/Invoice, maintaining files and reports and all other facilities related files.
  • Other assigned administrative tasks

    • Inventory Management

  • Manage stock take for goods in and out (Sundries / Stationery / First Aid Item)
  • To inspect for all the first aid box once a month (physically)
  • Ensure all consumables items are being tracked and replenished on daily/weekly/monthly basis
  • Obtain quotations from approved vendor list (Pantry items/ first aid/ Stationeries item)
  • To follow up closely with vendors regarding the delivery timeline & process
  • Stock count & reporting of goods on monthly basis

    • Workplace coordination

  • Floor ambassador floor walk
  • Event or meeting coordination requested by client.
  • Engaging with clients for the feedback on facilities and daily operation works.
  • Assisting to send the work permit to building management
  • Other ad-hoc request from client

    • Client onboarding support

  • Support business administrators on new joiner/leavers arrangements - access card application/collection
  • Prepare the starter pack for the new joiners
  • Keep track & reporting on starter pack inventory

    • Sound like you? To apply, you need to be:

    Knowledgeable and experienced

    You should have at least 12 months of experience in a corporate environment,

    particularly in reception and administration. An experience in facilities, property management, hospitality or

    related field is ideal will go a long way.

    A positive thinker and strong communicator

    Are you a confident, energetic and customer-oriented? Can you interact with stakeholders

    across all levels? A great match for this job would be someone who has good presentation skills , approachable manner as well as

    superb written and good communication skills.

    Organisational and professional

    You should know how to remain calm and professional, and maintain a proactive and

    positive attitude, especially in managing multiple operational matters under stressful

    situations. You must be able to manage conflicting priorities and apply holistic

    approaches for long-term solutions, while complying with the firm's procedures and

    standards.

    What we can do for you:

    At JLL, we make sure that you become the best version of yourself by helping you realise

    your full potential in an entrepreneurial and inclusive work environment. We will empower

    your ambitions through our dedicated Total Rewards Program, competitive pay and

    benefits package.