- Full-time
- Assist in the setup and configuration of digital applications.
- Support project management and track project tasks.
- Deliver product demos and training during stakeholder meetings.
- Promote our official applications both onsite and offsite.
- Handle professional email correspondence, including sending and responding to messages.
- Prepare for on-site events and provide support for marketing material printing and logistics.
- Occasionally conduct customer service phone calls to exhibitors in a professional manner.
- Maintain and manage data using MS Excel and MS Word.
- Greet exhibitors during events and provide assistance as needed.
- Assist in any other duties assigned by your supervisor.
- Bachelor's degree in a business- or computer-related discipline, with a minimum of 3 years of relevant experience.
- Strong organizational and task-oriented skills, with the ability to prioritize tasks, multitask, and work independently.
- Excellent communication skills and the ability to work collaboratively within a team.
- Customer-centric mindset with a focus on providing exceptional service.
- Self-motivated and capable of working autonomously.
- Goal-oriented, with a mindset of solving problems and achieving benchmarks.
- Proficiency in MS Office applications (Excel, Word, PowerPoint).
- Fluency in English and proficiency in Mandarin are required, Malaysian is a plus.
Senior Digital Operations Executive - Kuala Lumpur, Malaysia - Informa Tech
Description
Senior Digital Operations Executive
Company Description
We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets . These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
Job Description
Role Summary
We are seeking a highly capable individual to join our regional product management team and take charge of our digital operations. In this role, you will collaborate closely with event teams, external contractors, and service providers to support the setup and seamless functioning of our digital products, ensuring alignment with our business objectives.
Principal Duties and Responsibilities:
Qualifications
Additional Information
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.