Administrative Assistant - Kuala Lumpur, Malaysia - The Cigna Group

Description

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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

Cigna is a global health service company dedicated to help people improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service 85 million customer relationships throughout the world.
The Cigna office in Kuala Lumpur operates as a "liaison office", providing administrative support to its parent company in Singapore and Hong Kong, in relation with health insurance administration service.

For our office in Kuala Lumpur we are looking for a Claims Administrative Assistant.
YOUR JOB
You are responsible to provide administrative support to Claims team in order to ensure efficient operation of the office. Some of your tasks include but not limited to:

• Sending a notification to our insured member to request for pending requirement in relation to claim submitted.
• Providing explanation to insured member for claim approved under exception basis.
• Informing insured member on the required medical documentation from the treating doctor for future claim submission from the same claim category.
• Contact provider to request for pending requirements for submitted claims.
• Triage cases to the respective team members for handling.
• Review aged pended claim for proper closure in the event of non-receipt of pending requirement.
• Required to meet daily production target for Indexing.
• File management and classification of data.
• Update claims related tracker for monitoring and analysis purpose.
• Any other tasks as allocated.

YOUR PROFILE

• You speak and write fluent English.
• You are accurate and pays attention to details.
• You are organized.
• You have excellent time management skills.
• You possess basic data entry skills and proficient in Microsoft Office.
• You can deal with confidential information with the utmost discretion.
• You are proficient in basic system navigation - IT skills.
• You can accurately handle large quantities of paper and electronic documents.
• You can prioritize set tasks accordingly.
• You can work under pressure.
• You have a can-do attitude.
• You are a team player.

OUR OFFER

• A challenging job in an international and growing enterprise.
• A dynamic, young and entrepreneurial company culture that values and stimulates initiative.
• Market - related salary conditions

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.