- Track, review & evaluate success of beauty initiatives.
- Collaborate with related stakeholders working toward success of company initiatives & KPIs.
- Develop plans to materialize strategy & execution of beauty initiatives.
- Research competition to identify threats and opportunities.
- Monitor and analyse industry trends and market changes.
- Update Beauty Expert (BE) operational guidelines & tracking with objective to build teamwork within store team.
- Perform routine store visits to ensure compliance.
- Feedback problem/issues faced by BE & seek ways to support.
- Familiar with info/announcements/guidelines by HQ (Operations Bulletin, SOP etc) to keep BE well informed.
- Review BE development plan & identify changes/new trainings needed to cater to their needs.
- Coordinate training plans with Learning & Development (L&D) & suppliers to ensure effective training curriculum.
- Develop monitoring systems to ensure that all BE employees are performing job responsibilities according to training.
- Conduct workshops, obtain feedback from attendees & perform evaluation.
- Act as a coordinator for BE sales incentive scheme & evaluate performance.
- Preferable candidate with qualification in Malaysian Skills Certificate (SKM) / Professional Certificate / Diploma in Beauty (Skin Care / MakeUp) / Cosmetology.
- At least 2 - 5 years of experience and exposure in beauty or retail industry.
- Passion for beauty, professional makeup.
- Candidate possess Cibtec/Cidesco is added advantage.
- Required languages: Bahasa Malaysia, English
- Computer literacy.
- Required skills: Communication & interpersonal, multitasking, time management, people management, presentation skills
- Possess own transportation and willing to travel.
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Description
RESPONSIBILITIES:
Planning & Operations
People Management
QUALIFICATIONS: