Lead Application Engineer - Kuala Lumpur - Adecco Staffing & Outsourcing Sdn Bhd

    Adecco Staffing & Outsourcing Sdn Bhd
    Description
    • Leads or drives successful execution of global/regional SBU projects (ACE, Inno/ADP, etc.), including metal pre-treatment product recommendations, customized product applications, new product demonstrations and troubleshooting.
    • Recommend solutions and perform technical visits (meeting, audits, demonstrations, onsite trials, application tests & validation, troubleshooting, etc) for customers with documentation.
    • Proactively partner with Sales to identify, evaluate, uncover new business opportunities and accelerate opportunities conversion
    • Works effectively on SBU and/or Regional specific projects. Lead and coordinate with project team, contribute to project plans and support the team to deliver project goals.
    • Project management and coordination on technical aspects of product application. Is responsible to collaborate closely with global team, accelerate developments and align on key projects and business priorities
    • Perform the laboratory work (incl. prioritization) for samples coming from customers and report technical results to customers.
    • Prepare chemical reagents and support customers with titration tests and/or audits
    • Works with application equipment and support process optimization to provide solutions to enhance customer processes.
    • Communicate technical outcomes effectively, preparing reports and recommendations
    • Deliver product application and/or technical training for customers and internal team
    • Perform investigation and report on quality issues / customers claim
    • Responsible for directly communicating with sales, marketing, Innovation, Application Engineering team or project team members.
    • Share knowledge and experiences with team members.
    • Promotes internal SBU Innovations and best learning cross accounts.
    • Supports customer requirements and documentation such as TDS, MSDS, SGS testing report, RoHS warranty letter, etc
    • Respects and promotes the internal Henkel SHEQ rules.

    What we are looking for:

    • Bachelor's Degree in Engineering, Chemistry, Material Science or relevant technical discipline
    • More than 5 years working experience, preferably with knowledge and experience on process or products for metals cleaners and pre-treatment
    • Fluent in English communication and presentation skills
    • Project management skills
    • Strong communication skills and interpersonal skills necessary
    • Strong analytical and problem-solving skills
    • Team player - Able to share knowledge, motivate and positively influence team members
    • Knowledgeable in Power Point, Word, Excel, Microsoft Project, and Statistical Analysis Software is preferred

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