- Recruit new performing CDR and MR within the work location.
- Understand what other Participating Organization is offering to CDR and clients.
- Organize events and roadshows to grow AHIBB's brand awareness within the local community.
- Promote all AHIBB's products and ensure that the branch has diversified income sources.
- Build a good rapport with Affin Bank Berhad ("ABB") and other Banking Group's companies' Business Unit and sales representatives for client/business referrals.
- Work with Branch responsible Person ("BRP") and Branch Sec Ops to ensure that settlement, payment, client cash deposit/withdrawal request is being attended on a timely basis.
- To attend issues which can be settled immediately such as account suspended and password issue.
- To assist CDR, SDR, CFBR and MR to rectify issues on a timely basis to avoid inconvenience to the client.
- Introducing new products to CDR, SDR, CFBR and MR.
- Get feedback from the ground and inform Management on possible enhancement and improvement.
- Assist Branch Ops to follow up with CDR and SDR on clients' contra losses.
- Inform/advise CDR to revise client's trading limit if required.
- Administration
- Keep the branch in good condition, ensure that office rental and licensed are being renewed.
- Responsible for all regulatory enquiries at branch level and delegating tasks to BRP if required.
- Report of any business disruption or non-compliance activities to Compliance and Risk Management department on a timely basis
- Minimum of 5 years of experience in the securities or stockbroking industry.
- Good understanding of regulation, industry, and market knowledge.
- Result oriented and able to make informed decisions at branch level.
- Resourceful and creative problem-solving skills.
- Commercially focused and an outstanding relationship builder.
- Good business network within the work location.
- Possess good emotional intelligence and good people management skills.
Head of Branch, Kota Kinabalu - Malaysia - AFFIN Group
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Head of Branch, Kota Kinabalu page is loaded
Head of Branch, Kota Kinabalu
Apply locations Menara Affin, TRX time type Full time posted on Posted 2 Days Ago job requisition id JR100208Create your future with Affin You too can make a difference.
Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.
Marketing, Business Development and Collaboration
Support to Sales and Operation staff
Credit Control
Regulatory and Business Continuity
Job requirements:
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At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline "Always about you", was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It's about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service. #J-18808-Ljbffr