Windows System Mgr - Selangor, Malaysia - RHB Banking Group

Description

Description

Primary Objective:

Responsible to lead, manage and administer the Group's Regional Windows Servers, System & Services to ensure all production systems are available and online within agreed SLA / OLA as well as to support on-going business initiatives. To support operations and lead strategy and technical architecture to improve and enhance current server technical administration and operations.

Key Responsibilities:

Operational support (Systems Administration) of regional Windows Servers and Systems.

Review, optimize and manage capacity of Group IT Infrastructure servers inclusive of server consolidation and virtualization.

Manage the administration of Group Infrastructure server and systems inclusive of both hardware and software obsolescence.

Management of IT Risk with enhanced architecture and design catering for high availability setup as well as active-active Data Center. (Clustering technologies, Cloud technologies and etc)

Management and administration related infrastructure equipment & appliances. (DNS, Server Load Balancer and etc)

Manage and monitor the performance of services & system to ensure outstanding operational effectiveness.

Manage the prompt and efficient provision of IT services.

Produce periodic management reports and updates

Incident & problem management inclusive of recovery & mitigating strategies

Review and implement DRP and BCP procedures & plans

Project assessment, evaluation, recommendation and implementation as per business initiatives, budget and timelines. (Involvement of projects from inception to delivery.)

Ensure project technical requirements are properly documented for daily operations support.

Provide expert level technical support required.

Liaise with 3rd party vendor on technical support as required.

Support regional users as required.

Periodic review and enhancement of infrastructure to meet changing business requirement.

Managing team members to achieve business objectives and outcomes

To provide technical leadership (subject matter expertise)

Requirements Requirements:
Bachelor Degree - Bachelor in Engineering or Computer Science Degree.

- Certifications in Systems (MCSE, Virtual Infrastructure, ITIL foundation as well as Systems Management – Systems Center, Unified Communications, Active Directory, Performance & Capacity Management systems and etc)

> 10 years' experience in supporting and operating group IT shared services infrastructure

Strong technical knowledge and operational support of various IT technology and architecture of systems.

Good management, interpersonal, communication and relationship building skills as well as Technical Leadership skills

Project planning & management skills will be consider a plus.

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards