- Responsible for preparing accurate and timely incentive calculation for PFS Branches, Loan Specialist, Agency, Direct Sales, Islamic Channel for secured/ unsecured loan, credit card and payment terminal products.
- Attend and investigate enquiries/ appeals related to incentive calculation and measurement from common mailbox . Addressing appeals, error, omissions from staff based on Incentives paid and errors/omissions, if any, to be amended within timelines.
- Prepare monthly tracker, dashboard or reporting and explain the major cost variance against budget. Analyze HLB and HLISB sales channel productivity and entails evaluating business schemes and performance, to ensure the productivity runs effectively and efficiently.
- Ensure the incentives are processed timely and accurately. All supporting documents and management approval are documented for review and audit trail.
- Consistently explore methods to reduce reliance on manual operations for all processes where repetitive and manual inputs are to be automated whenever possible compliance with spreadsheet control.
- Possess strong stakeholder management skills for managing internal (Business GMs, Finance, HR, IT) and external stakeholders (Vendor).
- Malaysian citizen.
- Possess a Degree in Business ICT, Finance or Strategy Management.
- Minimum 6 years working experience with 3 years of experience in a financial institution e.g. commercial bank, trust companies, insurance companies, asset management fund houses etc.
- Advanced working knowledge of Excel, PowerPoint and Macro.
- Proficient working knowledge in SQL programming.
Manager - Personal Financial Services (Performance Management, Incentives and Analytics) - Kuala Lumpur, Malaysia - Hong Leong Bank Berhad
Description
If you are looking to excel and make a difference, take a closer look at us...
The Incentive, Analytics and Automation Manager is responsible for providing support and is responsible for calculations of HLB and HLISB monthly incentives, performance and consistency bonus across all Channels, Segments and Products. The successful candidate demonstrates expertise combined with technical expertise (SQL programming) and ability in understanding the core business/ industry activities to improve sales productivity and performance. This position reports to the Head, Performance Management, Incentives and Analytics.
Job Responsibilities:
Job Requirements:
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.