Client Care Associate - Alor Setar, Malaysia - Nityo Infotech

Description

Diploma / Degree Holders / its equivalent
• A sound knowledge of telephone etiquette
• Attention to detail; ability to comprehend, capture as well as interpret basic computer information
• Outstanding client service skills; Highly client focussed, as demanded in a service industry
• Excellent verbal and written communication skills
• Proficiency in other language(s) will be an added advantage
• Familiarity of CRM solutions
• Exceptional time management skills
• Typing proficiency of 35 wpm and fast data entry skills
• Proficient in basic MS Office applications
• Basic knowledge of banking business/financial services in Country
• Strong interpersonal skills
• Ability to manage difficult client situations
• High analytical skills; Good problem solving skills
• Pleasant personality and positive working attitude
• Ability to meet tight deadlines

Experience Required

1 - 3 Years

Industry Type

IT

Employment Type

Permanent

Location

Malaysia