Team Lead, Knowledge Base - Kuala Lumpur

+Job summary · We are looking for a Knowledge Base Specialist to maintain and optimize our self-service experience for customers and internal teams.++Responsibilities · Create, update, and maintain clear, accurate, and compliant Help Center articles and SOPs aligned with product ...

We are seeking a Team Lead to develop and execute overall knowledge base content strategies. The successful candidate will supervise and contribute to key content creation, review, and optimization. They will also conduct regular user research, data analysis, and content effectiv ...

We are looking for a Knowledge Base Team Lead to develop and execute overall knowledge base content strategies to ensure accuracy, completeness, and user-friendliness. · ...

Develop and execute overall knowledge base content strategies to ensure accuracy completeness and user-friendliness. · Supervise and contribute to key content creation review and optimization including FAQs process documentation and guidesConduct regular user research data analys ...

We are seeking a Team Lead to oversee the development and execution of our knowledge base content strategies. · The ideal candidate will have experience in content operations or knowledge base management for large-scale customer service centers or fintech companies. They should b ...

The Customer Service Knowledge Base Specialist will be responsible for creating and managing the knowledge base that supports our customer service team. · ...

The Customer Service Knowledge Base Specialist will create and manage the knowledge base that supports our customer service team. · Develop and maintain a comprehensive knowledge base by creating articles, FAQs, and guides that address common customer inquiries and issues. · Desi ...

Ad Terra is looking for a Senior Geophysicist to undertake seismic exploration through the collection and interpretation of geophysical data. · Data acquisition: design plans, define suitable methods · Data processing: process seismic data, define suitable methods · ...

We are looking for a Knowledge Management Executive who is passionate about organizing information, improving user experience, and transforming knowledge into a powerful enabler for operational excellence. · ...

We pledge to make Prudential a place where you can Connect, Grow, and Succeed. · Responsible for claim functionality coding on product launch, enhancement and defect fix. · ...

The incumbent is responsible to assist the Senior Manager/Actuarial Manager to define and implement appropriate actuarial standards and work processes in relation to the provision of actuarial services to the Company. · ...

The L2 Technical Support role involves finding cause of issues assigned using logs, knowledge base, other support sources. Responsibilities include working on help desk incidents, resolving issues based on support documents/knowledge base, assigning tickets to L3 support if neces ...

Finding cause of issues assigned using logs knowledge base other support sources cover front and backend Working on the life-cycle of help desk incidents Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations restarts etc ...

The incumbent is responsible to assist the Manager/Senior Manager to define and implement appropriate actuarial standards and work processes in relation to the provision of actuarial services to the Company. · ...

Develops and manages Credit Cards product value proposition to grow market share and card profitability. · Owns the proposition goals with accountability for P&L target set. · ...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our peop ...

+Job summary · We are seeking an AI Knowledge & Data Lead to build and manage our internal knowledge ecosystem and enable AI-driven workflows across the company.Responsibilities+Requirements ...

As part of an agile team and responsible for developing software of products in the media industry. · Defines scope, plans, and deliverables for assigned projects. · ...

We are looking for a motivated Paid Dealer's Representative to join our team at RHB Centre. In this role, you'll execute trades, support client acquisition, maintain strong client relationships and ensure compliance with industry regulations. · ...

We are actively looking for a Senior Geologist who will conduct geological surveys, collect samples, and perform analysis of rock formations to identify new oil and gas deposits. · ...