Marketing Events Coordinator - Kuala Lumpur, Malaysia - BID Operations

Description

About Us:

At BID Operations, we are passionate about supporting our clients in their journey toward success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer's unique challenges and tailoring our services to meet your specific requirements. We believe in building strong partnerships and working closely with you to develop strategies that align with your goals. Our team brings extensive industry knowledge and expertise to the table, providing valuable insights and innovative solutions.

Confidentiality, integrity, and reliability are the cornerstones of our services. We employ robust security measures to safeguard your sensitive data and ensure compliance with data protection regulations. Partner with BID Operations and let us be your trusted ally on the path to business success. Contact us today to explore how our services can help you overcome challenges, accelerate growth, and achieve your entrepreneurial vision. Together, we can turn your startup dreams into reality.

With our business expanding at an unexpected pace due to our continuing global expansion, we are seeking a Full-time experienced Customer Operation Supervisor to join our awesome Team in our Malaysia office who is passionate about a long-term career in customer operation and customer processing programs.

Duties and Responsibilities:

• Event Development and Execution:
  • Develop and execute a variety of marketing events, including webinars, face-to-face events, expos, and webinars, with a primary focus on the Southeast Asia market.
  • Create comprehensive event documentation, including critical time paths, contact reports, event budgets, and final reports.
• Sponsorship Management:
  • Identify potential sponsorship opportunities and develop strong relationships with sponsors.
  • Negotiate and secure sponsorships for events to maximize revenue and visibility.
  • Ensure that sponsor commitments are met and benefits are delivered.
• Internal and External Collaboration:
  • Cultivate and maintain strong working relationships with internal departments, stakeholders, and partners.
  • Collaborate with cross-functional teams to facilitate event-related communications through various channels, such as monthly meetings, social media, EDMs, and websites.
• Data Management:
  • Manage and maintain the event database, ensuring data accuracy and integrity.
  • Collect feedback from relevant departments for continuous improvement.
• Logistics and Venue Management:
  • Oversee the end-to-end event planning process, including venue selection, contract negotiation, and logistics coordination.
  • Ensure seamless event execution and exceptional attendee experiences.

Requirements

Skills and experience required:

• At least 2-3 years of relevant event experience with a proven track record in event management
• Experience in using event registration and delegate management platforms such as Zoom, GoToWebinar, Voov Meeting, Eventbrite, Surveymonkey, Clicksend and Teams
• Excellent verbal and written communication skills
• Strong attention to detail
• Strong organisational skills and ability to prioritise and meet deadlines
• Advanced Microsoft Office skills and database skills in particular event management and CRM software
• Ability to work effectively autonomously and in a team environment
• Required to be flexible to travel interstate to attend various trade shows when required.
• Experienced in banking, finance, and accounting- highly regarded however not essential
• Excellent communication, relationship building and stakeholder management skills with strong analytical and negotiation ability
• Recent and meaningful experience in marketing, events, or sponsorship.

Benefits