Trainer (CS) - Operations, MY Marketplace - Kuala Lumpur
1 month ago
Job summary
The Trainer (CS) - Operations role at MY Marketplace involves driving end-to-end training governance, development, delivery, and effectiveness for Customer Service operations.Responsibilities
- Coordinate and lead regular alignment sessions with Regional, Local, and BPO Trainers to ensure consistency in training objectives.
- Collaborate closely with Operations, QA, Product teams to align training with operational requirements.
Job description
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