- Coordinating with internal teams on billing instructions
- Processing billing instructions with finance/shared service teams
- Mapping vendor invoices against billing instructions
- Resolving billing discrepancies with relevant stakeholders e.g. media vendors, internal teams, finance, and shared service teams
- Billing status monitoring and reporting
- Support requirements for onboarding of new suppliers
- Ensure 100% billing completion before end of following month of activity
- Resolve/respond to client billing queries where required
- A minimum of 4 years' experience in media agency handling media trafficking or buying. Familiar with and have worked with the major publishers.
- Proficiency in offline buying. Preferably has experience with online buying (both self-served and managed service) and digital ad operations.
- Strong in numbers and intermediate skills in Microsoft Excel (such as pivot table and v-lookup)
- Analytical and meticulous with an excellent eye for details
- A team player with an action-oriented mind-set, who is able to work with minimal supervision
- Eager to learn and to be an expert on billing tools and systems
- Excellent written and verbal communication skill
- Proactive and ability to prioritize tasks, work well under pressure
Senior Media Operation Specialist - Kuala Lumpur, Malaysia - Publicis Groupe
Description
Job Description
The media operation specialist will be responsible for implementing precise and seamless execution of the billing process. While adhering to billing process best practices, requirements, and meeting deadlines, this role will be the central point of contact for billing operations, coordinating with internal and external stakeholders to ensure consistency and accuracy of the billing workflow. This role will require excellent coordination skills of different stakeholders and teams and must be comfortable/willing to learn and master the different billing systems and tools used. As this role is the gatekeeper of the billing workflow that requires mapping and matching of billing information and documents from different sources, this person must be meticulous and have excellent attention to detail.
Key Responsibilities
(but not limited to)
Qualifications
Qualifications