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Subang Jaya

    Service Advisor - Subang Jaya, Malaysia, Selangor - MOD Auto Group Sdn Bhd

    MOD Auto Group Sdn Bhd
    MOD Auto Group Sdn Bhd Subang Jaya, Malaysia, Selangor

    3 days ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Assist the Body and Paint Division operate the workshop in accordance with the 5S standard, as required by Toyota and management goals.
    • Give appropriate service or repair recommendations to satisfy customers.
    • Liaise with the insurance provider about auto claims.
    • Provide estimation for insurance claims.
    • Keep track of the status of the repair and inform clients as IT progresses.
    • Responsible for making efficient use of the 3-in-1 system to track and manage Work-In-Progress and inform customers of the status of repairs.
    • Make sure that all corporate regulations and procedures are strictly followed.
    • In line with the established standard operating procedures (NSSW) and business processes, organize and coordinate the reception of Body & Paint customers.
    • To provide accurate repair estimates to consumers who are paying with cash and insurance.
    • To complete the final invoice or bill for cash repairs and insurance claims.
    • Have to be sure all paperwork is in order before handing over the keys to the consumers.
    • To make additional claims as necessary.
    • To create or begin back orders, and to check in with the job controller for every back-order part.
    • Generates a repair order outlining service time, cost, and labor estimates.

    Job Requirements

    • At least 2 years of related working experience in the Automotive Body and Paints industry.
    • Min Diploma or Advance Diploma in related field
    • Good knowledge of car components and insurance claims. Good interpersonal skills and ability to build strong client relationships.
    • Good command in both written and spoken in English and Bahasa Malaysia.
    • Fresh graduates with passion are welcome to apply

    Job Benifits

    • Training Provided
    • EPF/SOCSO
    • Medical Card
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