Supervisor, Air Operations - Sepang, Malaysia - AirAsia

    AirAsia
    AirAsia background
    Description

    Job Description

    A DAY IN A LIFE

    As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

  • Assistance to customer for booking.
  • Shipment Booking and reservation.
  • Preparing Booking Sheet.
  • Back up to sales team and act on their behalf.
  • Coordination with customer, accounts and operation.
  • Coordination with interline partners, counterpart & HUB.
  • Preparing spot sheet & Onward sheet.
  • Maintaining all data records.
  • Maintaining basis reports.
  • At the onset, you may be culture-shocked working in AirAsia and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders will:

  • Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
  • Do what is needed to get things done, as they believe speed is more important than anything else to effect change
  • Over communicate, particularly as they are all quite autonomous
  • Take care of our staff, and treat them as they would want to be treated
  • Are rigid on goals, but flexible on the details
  • SKILLS

    These are minimum skills requirements and a 'must-have' for the role:

  • Strong leadership and people management skills to deal with a large and diverse driver community
  • Is resourceful and a fast thinker – able to solve problems on-the-go and adapt quickly
  • Results and performance driven, preferring data to drive your everyday decisions
  • Possess a hands-on mentality and an analytical and structured way of working
  • Able to operate successfully in a lean, fast-paced organization to scale quickly
  • Self-motivated with a focus to exceed set goals
  • Detail oriented with a knack of spotting the little little things
  • Comfortable adapting to new technologies
  • These are skills that are 'nice-to-have' and will make you stand-out in the job application:

  • Multilingual
  • Strong knowledge of driver/fleet management
  • QUALIFICATIONS & EXPERIENCE

  • At least an undergraduate degree
  • 1-2 years working experience, predominantly in an operational capacity
  • We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.