- Back office end to end Order Management support
- Manages Order Management end to end processes from order booking to shipment and invoicing
- Validate and ensure adherence to Corporate Order Acceptance Policy, standard terms and condition and export administration requirement. Review PO/contract and ensure proper approvals for any non-standard or specially negotiated terms and conditions, and ensure supporting document is in order.
- Work with CCC front office and cross-functional teams e.g. sales. OF team, logistics, service delivery, collection/credit and global trade team to meet committed delivery date and customer's special delivery requirement
- Align with business growth initiatives and support management on revenue plan
- Be update on new process and procedure, proactively review the business process and look for improvement opportunities and deliver breakthrough ideas that contributes to customer satisfaction and operation excellence
- Get involve in training / mentorship and projects when necessary.
- Bachelors Degree or University Degree or equivalent
- Able to read, write and communicate in Chinese language (for China market)
- No prior experience required, fresh graduates are welcome to apply
Customer Serv Ops Associate - Malaysia, Penang - Keysight Technologies
Description
is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our 15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions - and our methods for creating them - help connect and secure the world. Learn more
Our powerful culture has led to us being independently recognized on We're driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability.
At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development.